Central Coast RemovalistsLabel 4 of 5: the power

Power and gas on moving day, on the Central Coast

The Australian Energy Regulator (AER) says to give your retailer at least 3 days’ notice that you are changing address, so the disconnection and reconnection go smoothly, and to talk to your retailer, because it may need longer. At the new home, even if the power is still on when you arrive, you still have to get in touch with a retailer and set up a contract and an account in your name.

General information from the AER’s moving-house advice and Ausgrid’s own pages, read on 9 October 2026, not advice about your account or plan.

Three moments, in order

The AER writes its moving-house tips for you and your energy retailer, on a page that deals with gas and electricity offers alike. Arranged by when they bite, they come to this:

  1. Before you goTell your retailer you are changing address, with at least 3 days’ notice, and ask whether it needs more. If your current contract is for a fixed term and cannot be moved to the new address, you may have to pay an early termination fee.
  2. On the day you arriveA home that is still connected is not yet your account. The AER’s advice is that a contract and an account still have to be arranged with a retailer.
  3. After you have leftIf the contract at the old address is not cancelled, you may be charged for energy used there after you have gone.

“Give at least 3 days notice to your retailer that you are changing address, that way the disconnection and reconnection will go smoothly.”

The Australian Energy Regulator, Energy services, under “Moving house”

Leaving a share house

Share houses get their own line in the AER’s advice. If the account at the old address is in your name, the AER says to tell your retailer you are changing address and to have one of the other occupants take over that account. Leaving it in your name after you have gone is the situation the AER’s last tip warns about: energy used at the old address after you have left can still be charged to you.

Which network is under your street

Your retailer is the business you set the account up with. The poles and powerlines that carry electricity to your home are owned and maintained by a distributor. Ausgrid describes itself as an electricity distributor, and gives its network’s area as 22,275 square kilometres on the east coast, taking in the Central Coast as well as Sydney and the Hunter Valley.

That is Ausgrid’s description of its area, not a promise about every street. Ausgrid’s own network area check takes a postcode and names the electricity distributor for your street.

The short version

Give your retailer at least 3 days’ notice, check whether a fixed-term contract that cannot move with you carries an early termination fee, hand over or close the old account, and set up an account at the new place even if the lights are already on. The same week brings the water account, which runs on different rules, and the pet’s details on the NSW Pet Registry. If a container is coming, start with the road reserve.